If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Philip Ayler offers free shipping on most U.S. orders over $100. Expedited shipping is available for an additional charge. Orders placed before 2 p.m. PST on business days begin processing on that day; orders placed after 2 p.m. PST begin processing on the next business day.

Some items are made to order or require special delivery, and may ship from us or directly from the manufacturer. If you place an order for one or more of these items, we will contact you via email with regard to production, any additional fees, and/or shipping.

Items will be marked as requiring special delivery.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

We accept returns of most unused, unworn, unwashed, unaltered, and undamaged items* within 14 days of purchase.

All sale items are only eligible for size exchanges and must be returned within 7 days of delivery date. Please email us at support@philipayler.com with further inquiries on sale items. 

We cannot accept returns on sale items or items purchased on promotion with a final price of 50% off or more. Gifts may be exchanged for items of equal or greater value within 30 days of the purchase date if accompanied by a gift receipt. All returned items must be accompanied by original packaging, such as boxes, hangers, and garment bags. For special circumstances please email: support@philipayler.com

For an item to be eligible for return:

• It must be unused, unworn, unwashed, and undamaged.
• It must have all original tags attached.

International orders are subject to duties and taxes determined by the country to which they are shipped. These fees are the responsibility of the recipient to pay upon delivery. Orders refused at the point of delivery will incur return shipping charges as well as a restocking fee equivalent to the duties and taxes levied upon the original shipment.

We are required by law to list directly on the package the full retail value of items ordered and contained therein. We cannot mark any package as a gift to avoid customs and duties fees. On rare occasions, customs agents may delay the delivery of, open, and/or examine the contents of packages at their discretion. For more information on customs fees and procedures, please contact your local customs office.